Poor Performance Lands Project Management Organization on Customer’s “Watch List”
OEi’s successes represent meaningful, measurable, sustainable results that have enabled our clients to achieve their goals and objectives. The examples below have been selected to represent the widest cross-section of needs and applications.
challenge
A large manufacturing company’s project management organization (PMO) had been put on the “watch list” of a key customer for failing to meet timing and quality requirements during new product launches.
solution
The following steps were planned and implemented as part of a customized solution for meeting the Challenge described above:
- Restructured and refocused the PMO group on basic project management (PM) principles.
- Implemented new PM communication and reporting mechanisms.
- Instituted new disciplines for evaluating project status and progress.
- Realigned PM resources and capabilities.
- Introduced new, “nimble” approach to PM, enabling project managers and teams to flex to changing circumstances while meeting required results.
results
Now, This PMO is The One to Watch!
Below are shown some of the key benefits the organization experienced as a result of this work:
- 10% reduction in project resources required.
- All subsequent product launches (19 that year) were delivered on time, on budget and meeting all customer quality requirements.
- Became the preferred manufacturing supplier of customers (and was removed from the watch list, never to return!).